Refund policy

Welcome to Buy4Shops.com, your trusted wholesale and retail partner for genuine products.

We take pride in ensuring quality and transparency in every order. Please read our return and refund terms carefully before making a purchase.

1. Eligibility for Return

Returns are accepted only under the following conditions:

You received a wrong product (different from what was ordered).

The product is damaged or defective at the time of delivery.

The product has missing items or quantity shortages.

To initiate a return, customers must notify us within 48 hours of delivery at support@buy4shops.com, with clear photos or unboxing proof.

2. Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable and non-refundable:

Personal care & cosmetic products (opened or used)

Fragrances, deodorants, or aerosol products

Items sold under clearance, combo, or promotional offers

3. Return Process

Once your request is approved, we will arrange for pickup or guide you on self-return (depending on location).

The product must be unused, sealed, and in original packaging.

Refunds will be initiated after inspection and approval by our quality team.

4. Refund Timeline

Refunds are processed within 7–10 business days via the original mode of payment.

If the order was paid via COD, refund will be issued through bank transfer or UPI.

5. Order Cancellation

Orders can be cancelled before dispatch by emailing us.

Once shipped, orders cannot be cancelled.

6. Contact Us

For any queries related to returns or refunds, please reach out to:
📩 support@buy4shops.com